We carefully check every Item before the shipping. However, there can be a little chance for a product to be defective.
Please, fill in the whole form to ask for a return of merchandise authorization specifying:
- The order number
- Your email address
- The Item you need assistance on
- A brief description of the issue
Please read carefully our Warranty Return page before: please keep in mind in NO case we will accept the following as warranty return:
- Any defect or damage reported out of the 5 days period starting from final delivery of the good.
- Damages by short circuit and/or polarity inversion.
- Boards with soldered/pretinned pads, with exception for main power pads.
Once the RMA has been accepted and cleared for return, please return the item/s in its/their original box or bags, carefully wrapped in protective material and put into an external carton box, accompanied by a jet-printend sheet reporting:
- The order number
- Your email address
- The Item you need assistance on
- A brief description of the issue
Thanks for your cooperation