Shipping & Returns

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Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

 

Aggiornameto Coronavirus

SDA: ha ritardi e disagi per ritiri e consegne nelle seguenti località interdette:

Av: Ariano Irpino, Ariano Irpino Stazione, Ariano Scalo

Bo: Medicina

Cb: Cercemaggiore, Montenero di Bisaccia, Riccia

Ch: Villa Caldari

Cs: Bocchigliero, Rogliano, Santo Stefano di Rogliano, San Lucido 

Cz: Cenadi, Torre di Ruggiero, Soverato, Vallefiorita, Chiaravalle Centrale

En: Agira

Is: Venafro, Pozzilli

Kr: Cutro

Mt: Grassano, Irsina, Tricarico

Pa: Villafrati

Pe: Penne, Picciano, Montebello di Bertona, Civitella Casanova, Elice

Pg: Pozzo di Gualdo Cattaneo

Pz: Moliterno

Rc: Melito di Porto Salvo, Montebello Jonico

Ri: Contigliano

Sa: Atena Lucana, Caggiano, Polla, Sala Consilina, Auletta

Si: Chiusi

Te: Arsita, Bisenti, Castiglion Messer Raimondo, Castilenti, Montefino

Tp: Salemi

Vv: Fabrizia, Serra San Bruno

 

SDA: ha bloccato (nessun ritiro e nessuna consegna) l'operatività delle seguenti filiali: Bergamo, Brescia.

 

UPS: ha ritardi e disagi per ritiri e consegne nei comuni di:

Av: Ariano Irpino
Bo: Medicina
Cb: Riccia
Sa: Atena Lucana

 

UPS: ha bloccato ritiri e consegne nelle seguenti località:

Cs: San Lucido, Rogliano, Stefano di Rogliano

En: Agira

Sa: Sala Consilina, Caggiano, Polla

Te: Castilenti, Castiglion Messere Raimondo, Elice

Tp: Salemi

Rc: Fossato Jonico, Montebello Jonico